Refund Policy
Right of Withdrawal:
You have 30 days from the receipt of your order to exercise your right of withdrawal and request a refund, without providing any reason or incurring penalties, except for return shipping costs.
Return Conditions:
To be eligible for a refund, the product must be returned in its original condition, unused, and in its original packaging. Damaged, soiled, or incomplete products will not be accepted.
Return Procedure:
To initiate a return, please contact our customer service at anytradeinternational@gmail.com, providing your order number and details of your request. We will provide the necessary instructions for returning the product.
Return Costs:
Return shipping costs are the responsibility of the customer unless the product is defective or the return is due to our error.
Refund Processing:
Once the product is returned and inspected, we will inform you of the approval or rejection of your refund request. If approved, the refund will be processed, and a credit will be automatically applied to your credit card or original payment method within a few days.
Partial Refunds:
In certain situations, partial refunds may be granted (if applicable):
- Any item that is not in its original condition, is damaged, or has missing parts for reasons not due to our error.
- Any item returned more than 14 days after delivery.
Non-Refundable Items:
Certain products are non-refundable. This includes gift cards, downloadable software, and certain health and personal care items.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please email us at anytradeinternational@gmail.com and follow the provided return instructions.
Delivery Issues:
If your order does not arrive or is damaged during transit, please contact us immediately. We will work with you to resolve the issue promptly.
Contact:
For any questions regarding our refund policy, please contact us at anytradeinternational@gmail.com.